This Privacy Policy explains how Metricsilo collects, uses, protects, and manages your personal information when you visit our website or use our creative services. By accessing our Site or providing your information, you consent to the practices described in this Policy. If you do not agree with any part of this Privacy Policy, you should discontinue use of our Site and services immediately.
We may collect personal information such as your name, email address, business details, project instructions, files, and payment information when you place an order, fill out a form, or communicate with us. We also collect technical data such as IP address, browser type, device information, and browsing behavior through cookies and analytics tools. This information helps us deliver services, improve our website, and understand how users interact with our content.
Metricsilo uses your information strictly for service-related purposes, including communication, project management, invoicing, customer support, and improving the overall user experience. We may also use aggregated, non-personal data for analytics, security, and service optimization. Your data will never be sold or used for unauthorized marketing purposes without your consent.
We do not share your personal information with third parties except when necessary to complete your project or when required by law. This may include trusted service providers such as payment processors, cloud storage platforms, or tools used for delivering files. These providers only receive the minimum information required and are obligated to protect your data. Metricsilo does not sell, trade, or rent personal information to any third party.
We take privacy and data protection seriously. Metricsilo follows industry-standard security practices to safeguard your information from unauthorized access, alteration, or disclosure. Although we use secure systems and encrypted communication where applicable, no online transmission is fully guaranteed. Therefore, you agree that Metricsilo is not liable for breaches beyond reasonable control.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt-out of data sharing. You may contact us at any time to request access, updates, or removal of your personal information. We will verify your identity before processing any request for security reasons.
Our Site may use cookies, pixels, and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can disable cookies through your browser settings; however, some features of the Site may not function properly without them. We do not use cookies for unauthorized tracking or selling of personal data.
Metricsilo retains personal information only for as long as necessary to provide services, resolve disputes, and comply with legal obligations. Once information is no longer needed, we securely delete, anonymize, or remove it from our systems to protect your privacy.
Our Site may contain links to external websites or tools that are not operated by Metricsilo. We are not responsible for the content, privacy practices, or security of these third-party platforms. We encourage you to review their policies before sharing any personal information.
Metricsilo does not knowingly collect personal information from individuals under the age of 13. If we learn that a child has provided us with personal data, we will immediately delete it from our systems. If you believe a minor has shared information with us, please contact us for immediate removal.
Metricsilo may update this Privacy Policy at any time to reflect changes in law, technology, or service practices. Any updates will be posted on this page, and continued use of our Site will signify acceptance of the revised Policy. We encourage users to review this Policy regularly to stay informed.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us at:
Email: contact@metricsilo.site
